Frequently asked questions

Each product page includes detailed size information. We recommend checking the size chart and product description. If you're unsure, reach out to us at wearlilia@gmail.com or WhatsApp +91 9043882403 and we'll help you find the perfect fit.

Currently we operate primarily as an online store. Please contact us at wearlilia@gmail.com to inquire about store pickup options in Coimbatore.

Lilia creates intentional, small-batch Indo-Asian workwear for creative women. We focus on sustainable materials, thoughtful design, and pieces that transition seamlessly from work to life.

Orders are delivered within 9-12 business days nationwide. Free shipping on orders above ₹1,000.

Shipping charges are calculated at checkout for orders below INR 1,000. Orders above ₹1,000 qualify for free shipping.

You have 10 days from delivery to return items. We offer credit notes valid for one year — no refunds. Sale items are not eligible for returns or exchanges. Items must be in original packaging and condition.

Apply your credit note code at checkout when placing a new order. Credit notes are valid for one year from the date of issue.

We accept all major credit/debit cards, UPI, net banking, and other payment methods available at checkout.

Orders can be cancelled before they are shipped. Contact us at wearlilia@gmail.com or WhatsApp +91 9043882403 as soon as possible.